“Thanks to the great work of the FBI — and no thanks to Apple — we were able to unlock Alshamrani’s phones” — U.S. Attorney General Barr
From Apple PR:
The terrorist attack on members of the US armed services at the Naval Air Station in Pensacola, Florida was a devastating and heinous act. Apple responded to the FBI’s first requests for information just hours after the attack on December 6, 2019 and continued to support law enforcement during their investigation. We provided every piece of information available to us, including iCloud backups, account information and transactional data for multiple accounts, and we lent continuous and ongoing technical and investigative support to FBI offices in Jacksonville, Pensacola and New York over the months since.
On this and many thousands of other cases, we continue to work around-the-clock with the FBI and other investigators who keep Americans safe and bring criminals to justice. As a proud American company, we consider supporting law enforcement’s important work our responsibility. The false claims made about our company are an excuse to weaken encryption and other security measures that protect millions of users and our national security. (emphasis mine)
It is because we take our responsibility to national security so seriously that we do not believe in the creation of a backdoor — one which will make every device vulnerable to bad actors who threaten our national security and the data security of our customers. There is no such thing as a backdoor just for the good guys, and the American people do not have to choose between weakening encryption and effective investigations.
My take: Unlocking an individual iPhone is just math. It takes time and powerful computers. Undermining the idea of strong encryption requires more subtle tools.
See also: Apple 3.0 San Bernardino archives.