How buggy was iOS 11.2.5 (released Jan. 23)?

Buggy enough for Mark Gurman to report for Bloomberg three weeks later that Apple is pivoting from whizzy new features to old-fashioned reliability.

After reading Gurman’s story, I spent a couple hours on a hunt for bug reports.

First up:

On Monday, in It’s not just you: Apple’s software is buggier than it used to be, Mashable’s Karissa Bell counted eight iOS bugs, including the famous autocorrect feature that changed the letter “i” to to “A[?]”.

I had a feeling Bell had barely scratched the surface. So I scratched a little harder. Needless to say, she missed a few.

Stephen Wilson has been been tracking iOS 11.2/11.1/11upgrade problems and solutions for iMobie, and as of this morning was up to 37—from 1. Software Update Failed to 37. App Needs To Be Updated.

Over at TechRadar, Mark Knapp has documented 31 issues—and possible workarounds—from 1. Older iPhones running slow to 31. Your phone won’t start at all after update. My favorite: 27. Someone is taking pictures of you during FaceTime calls.

Forbes‘ Gordon “Nasty Surprise” Kelly, never missing an opportunity to gloat, feasted on Apple iOS 11.2.5, offering readers 65 live links to individual complaints.

My take: That’s a lot of copying and pasting, Gordon! Karissa Bell, please take note.


  1. Tommo_UK said:

    In all my years of owning iPhones – and I’ve had a lot of them – I’ve rarely encountered any serious bugs – no more faults or issues than with any other product I might buy, maybe less in fact.
    iPhones have been superbly reliable in my experience.
    However there was a period when I used to experience a lot of problems – when I was jailbreaking my iPhones to see what the phone was capable of unshackled from Apple’s restriections (I haven’t bothered for many years now).
    Jailbroken phones are by definition more vulnerable to being hacked, more vulnerable to badly written code which works around the phone’s OS and firmware, and which can have a severe impact on its performance and reliability,
    Some modifications to the core system functions can overheat or drain batteries in hours, cause problems to the power management system, the radios, and even the touch screen controllers.
    I’d bet a majority of problems people say they experience with their iPhones come from people who have jailbroken iPhones. Apple hasn’t made an issue of this but when you have a device in which hardware and OS are so carefully designed to work in harmony and are so deeply integrated rather than just being bolted together components with a third party OS (ie Android devices) operating at the maximum, but not beyond, peak performance, any user mods installed by the backdoor which modify sensitive settings and balances can cause havoc to the hardware/software ecosystem within the Phone.
    I’m surprised this issue hasn’t been more widely discussed. Even if you don’t currently have a jailbroken phone because you upgraded the OS, or bought a new iphone, if you restored your iphone from a backup, although it won’t automatically become jailbroken, certain changes and problems can carry over buried deeply in the backup, and while rarely obvious enough to cause ongoing problems, can periodically cause all manner of glitches or at worst, total failures.
    I also regularly instal beta iOS versions as a registered developer and again, rarely encounter anything beyond slightly annoying bugs. iOS is astonishingly resilient and solid in my opinion, and the quality control issues being complained of stem from extremely high expectations of Apple, rather than Apple failing to uphold high standards generally. That isn’t to excuse buggy releases or inexcusable security flaws, but Buch of the whining about Apple is just that, and I’m tempted to ask people who go on and on about “Apple’s awful software” if they’d like some cheese with their whine,

    February 13, 2018
    • Tommo_UK writes: I’d bet a majority of problems people say they experience with their iPhones come from people who have jailbroken iPhones.

      I wonder if that’s true. I’ll see if I can find out.

      February 13, 2018
  2. Tommo_UK said:

    The jailbreaking community is pretty defensive and tight-knit… I doubt you’ll find anyone who will admit to bricking their phone by doing the equivalent of trying to get extra performance by putting nitro in the gas of their car with a regular engine.
    If you’ve contacts at Apple Stores, talk to the “geniuses” who will probably confirm they routinely ignore problems brought on by jailbroken phones if the device is within warranty and will just help out anyway – it’s what Apple do best after all: supporting their customers after selling them their products.

    February 13, 2018

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