About those glowing (no pun intended) Samsung Galaxy Note 7 reviews...

For a phone that's embarrassingly slow, catches on fire, and has to be recalled, the notes were pretty good.

A sampling:

Gotta love Joanna Stern. Not only did she write her official review of the newest Samsung smartphone with the device's own stylus, but she strapped on a mask and snorkel to prove its waterproofness. She couldn't have anticipated the worldwide recall the company initiated Friday unless her review unit, you know, burst into flames.

But the Verge's Sam Seibert should have known better than highlight the phone's performance. A few days after he called the Note 7 "the best big phone ever made" and gave "performance" 9 on a scale of 10, two different benchmark testers reported that the phone delivered "embarrassing real-world performance" and was slower, in fact, than a two-year-old iPhone.

I asked Sam about it. Haven't heard back. His editor did write back. Said he'd look into it. Two days later, The Verge posted a follow-up.

Yes, let's everybody chill. After all, it was only a Samsung. Can you imagine the ruckus if this were an iPhone?

See Samsung recall versus Apple bendgate

7 Comments

  1. Fred Stein said:
    Their entry price is $849. According to CNN they are recalling 2.5M. Assuming the logistic, remanufacturing cost and resales costs/discounts, ($200 total) it will cost Sammy $500M. Maybe a lot more.
    Since the phone is so new, some owners may return the Note 7 and buy the upcoming iPhone (great for the switcher statistic).
    Ironic that Samsung spent heavily on ads and rushed a product to market primarily to spoil Apple’s fall launch.

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    September 2, 2016
  2. Gianfranco Pedron said:
    Android Authority has a refreshingly laid back attitude with respect to these ticking time bombs: http://www.androidauthority.com/samsung-galaxy-note-7-recall-714419/

    *********
    “The problem is estimated to affect one device in every 42,000 units. Samsung says it shipped around 2.5 million Galaxy Note 7 units so far, so if the estimate is correct, only a few dozen phones sold worldwide are at risk.

    [ … ]

    This sounds bad. Should I be worried?

    If the “one in every 42,000 units” estimation is correct, the risk of your Note 7 being defective is very, very low. While it’s good to be cautious, there’s little reason to be worried about your phone exploding, catching fire, or even breaking.”
    ***********

    Android Authority is setting the example for how “minor defects” like exploding batteries should be handled by the media. No need for anyone to set their hair or pants on fire and go running around a fireworks factory.

    I say BRAVO! to Android Authority. ( /s – of course )

    1
    September 2, 2016
    • Fred Stein said:
      What’s the worst that could happen? Start a fire in your house or apartment? It’s only 1 in 42,000, so chill. haha
      Seriously, Samsung will recall the phones. They have to because of liability It will cost. It will hurt future sales. It will nullify 1/2 the value of their ad campaign.
      The performance issue won’t matter that much either. People buy the big bright screen and better camera and maybe the pen. But for $849, it should crush Apple’s older models.
      As an Apple Fanboy, it’s all good.

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      September 2, 2016
  3. Gianfranco Pedron said:
    While we’re on the subject of “minor defects” let’s not forget the Note 7’s screen miserably poor resistance to scratching, which has somehow been flying under the media’s radar for several days.

    Again, I must applaud Android Authority (Android Apology might have been a more fitting name, but anyway … ) for keeping a level head and not fanning the embers of panic into full blown flames.

    “A new glass from Corning that appears to scratch much more easily than its predecessor is admittedly hot news, but as is often the case, the “scandal” may have gotten blown a little out of proportion.”

    ROTFL!!! Refreshing and funny at the same time. What exceptional journalism!

    http://www.androidauthority.com/corning-responds-samsung-galaxy-note-7-scratch-test-video-711210/

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    September 2, 2016
  4. Gianfranco Pedron said:
    … said Koh Dong-jin, president of Samsung’s mobile business, “There was a tiny problem in the manufacturing process, so it was very difficult to figure out,” Koh told reporters at a news conference. “It will cost us so much it makes my heart ache. Nevertheless, the reason we made this decision is because what is most important is customer safety.”

    as reported by NBC News: http://abcnews.go.com/Technology/wireStory/samsung-recalls-galaxy-note-battery-explosions-41819220

    …. ” … a tiny problem in the manufacturing process … It will cost us so much it makes my heart ache” … Wow, simply WOW! I don’t know whether to cry in empathy or laugh at the sheer innocence of that statement.

    Could anybody imagine the ensuing apocalypse should Tim Cook make comments of that nature?

    1
    September 2, 2016
  5. Fred Stein said:
    Only country music can mend Koh heart ache. Only The King, “Hunka hunka burnin love”

    1
    September 2, 2016

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