“These product launches are a stale habit festering long after it’s ceased being useful.” — Shira Ovide
From Ovide’s “We don’t need tech infomercials” posted Wednesday:
You probably know the ones I’m talking about. Steve Jobs or the current Apple boss, Tim Cook, paces a dark stage and holds up a shiny slab of circuits to an enthralled audience. Apple on Tuesday teased a planned (virtual) event next week to do the stage-pacing thing for the latest iPads.
Mary Kay-style demonstrations for the 400th edition of an iPad are clearly not the most serious problem in technology or the world. Most people will never even watch these things, thank goodness. But they are an example of how we and tech companies don’t stop enough and ask: Why does it have to be this way?…
The Jobs-esque product demonstrations are also an unintentional signal of how tech companies see their customers. To them, we are blobs with wallets that can be persuaded by the Silicon Valley equivalents of a fast-talking guy on TV hawking a mop.
My biggest beef with these elaborate infomercials is that they’re at odds with what technology is now. It’s no longer confined to a shiny thing in a cardboard box. Technology now is the stuff that we don’t necessarily notice — smarter software that alerts us to hazards while we drive or tech that gives small businesses the power of Amazon. It worms its way into our homes and lives, for better or worse.
Technology is also one of the most powerful forces in the world. And yet tech companies continue to hold product launches with the manic energy of an industry desperate to get noticed…
These product launches are a stale habit festering long after it’s ceased being useful. It shows a lack of imagination from companies that are supposed to be imaginative and a disrespect for us, the customers. It doesn’t have to be this way.
My take: All I can say — having flown across the country for more of these than I can count — is that they’re so much easier now.