No Genius Bar appointments until March 27 at the earliest.
From Cook’s statement to the “worldwide Apple family” posted early Saturday on the Apple Newsroom:
As of today, all of our stores in Greater China have reopened. I also want to thank our operations team and partners for their remarkable efforts to restore our supply chain. What we’ve learned together has helped us all develop the best practices that are assisting enormously in our global response.
One of those lessons is that the most effective way to minimize risk of the virus’s transmission is to reduce density and maximize social distance. As rates of new infections continue to grow in other places, we’re taking additional steps to protect our team members and customers.
We will be closing all of our retail stores outside of Greater China until March 27. We are committed to providing exceptional service to our customers. Our online stores are open at www.apple.com, or you can download the Apple Store app on the App Store. For service and support, customers can visit support.apple.com.
My take: Service and support is where this really hurts. In my experience, Apple stores are usually crowded with customers either browsing or waiting patiently for a “genius” to serve their needs.